In this bundle we’re showing you what customer experience is, why it’s important and how you can audit your own CX [Customer Experience] and redesign it to be the experience that WOW’s! your couples.
People buy experiences, not things. When you become known for certain standards and providing a certain experience, the exchange with your couples becomes so much more than about price. I know for sure this is how my business grew so quickly. It’s so EASY! For two reasons, it’s just a matter of tweaking what you already do and streamlining it so it’s not that much more effort to wow them. The second reason, so many wedding professionals severely lack in this area, so you’re already ahead of the pack by being here right now.
So jump right in! Do the work, figure out how you’re going to WOW! your couples and watch as your reputation starts to precede you and you’ll have Brides-to-be booking you without even having a consult.